1 hour ticket response
Our team of customer service technicians is specialized in giving fast answers to each of your queries. We’ll review your trouble ticket as soon as it is received and will respond with a solution within less than one hour after the client support ticket submission. In fact, our average support ticket response time is 20 minutes.
A Premium–Quality Customer Service
We have a team of web hosting support techs who are ready to answer all your requests every time you require assistance. Almost all our customer care staff members have many years of experience in the shared hosting niche, which means that you can always depend on fast and exhaustive answers to your concerns.
An Intuitive Help Section
To help you find a quick suggestion on how you can use a particular feature, we have integrated a very user–friendly Help Center section in the Control Panel. You can browse through an extensive collection of web hosting account administration articles and website management articles, check out our F.A.Q. library or watch our educational video tutorials.