A 99.9% Server Uptime
We’ve set up our shared hosting system using reliable hardware and significantly tweaked software. Our admins have installed a modified version of Security–Enhanced Linux on our machines to ensure utmost protection and dependability. We’ve set up several DDoS protection devices coupled with highly effective firewalls to make sure our network is invincible and safe.
All our shared hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
Aside from our cloud hosting system, we have also built our own internal network in all our datacenters. Everything is based on top–drawer hardware parts delivered by Juniper. And on each router, we’ve put a firewall with an intricate set of rules in an attempt to sift out all dubious requests.
Hence, in all our datacenters – in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your money at risk, you can’t feel really safe. That’s why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel pleased with our hosting service or if you need to use a more robust web hosting solution, such as a VPS servers or even a dedicated servers – you’ll receive your money back in full, with no obscure costs or refund taxes.
24/7 Technical Support
If you’ve ever been forced to wait for hours for a reply, you probably know how annoying this can be, even more so if your web site is on the line. This is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be right here for you and they will answer you within 60 minutes. And the best part is that their average response time is less than twenty minutes!