Integrated Ticketing System in Shared Hosting
With a shared hosting from our company, you will never need to log out of your account. Our ticketing system is incorporated into the Hepsia Control Panel, which is used to manage your entire Internet presence. You can seamlessly access any trouble ticket while you’re browsing your files or configuring various settings. The ticketing system is being closely monitored 24-7-365 by our customer service team members and the response time is maximum sixty minutes, but it rarely takes more than twenty minutes to obtain assistance. Unlike some web hosting providers, we don’t charge extra for using the ticketing system, so you can get in touch with us as often as you like and request info regarding any billing or technical problem. In addition, you can read a selection of educative articles, which will help you resolve the most commonly experienced problems yourself.