A lot of people who start using their 1st web hosting account, or change companies, often have enquiries with respect to how particular operations are completed or have hassles setting up different things, including e-mails, website settings, and so on. This is why, some companies have compiled documentation with standard questions and issues so as to help their customers get information swiftly and seamlessly. As a result, the client service team members can concentrate on actual issues that particular clients may be facing, as the solution for the smaller things will be available on the web and clients will be able to easily tackle them without having to touch base with the support team. Having thorough documentation is vital, particularly for new clients with no past experience whatsoever, since the web hosting service involves a multitude of functions and lots of people can become baffled about what to do. A good information repository can both help you do the operations that you need and discover how the hosting service works in general.

Extensive Online Documentation in Shared Hosting

If you’ve ordered your first shared hosting account through our company or have moved your site over to us, you will grow accustomed to our services and our custom Hepsia Control Panel in no time due to the fact that we have compiled a comprehensive knowledge base where you can find all the info that you could ever need – both general info in regard to the web hosting service as a whole and more specific info about the separate features that you can use and the complications that you may stumble upon. The articles themselves are available in 2 locations. The complete article list can be accessed through the Help section of the Control Panel. You can access articles that are dedicated to the different features in each section of the Control Panel as well. You can discover how to accomplish de facto everything, from enabling an .htaccess config file to administering a mailing list, and all the articles include detailed guides, so you won’t ever become disorientated because of an ambiguous text. Naturally, if you bump into a more specific obstacle and you don’t find an adequate solution in our knowledge base, you can touch base with our client care staff 24-7.